Frequently Asked Questions
Find answers to common questions about the Seattle Housing Authority Invoice Portal
Can I edit an invoice after it has been sent? ▼
No. Once an invoice has been submitted, it may not be edited. If changes are needed, please reach out to your SHA point of contact to resubmit.
How do I track the status of my invoices?▼
Log in to the Invoice Center and locate submitted invoices to view the status of an invoice. In addition, you can sort or filter your invoices by Date Submitted, PO Number, Invoice Number, Amount, or Status. Invoice statuses include In Progress, Paid, or Cancelled.
How quickly will my invoice show up in the Center after I submit it? ▼
Your invoice will appear in the Invoice Center immediately (refresh your browser if it doesn’t appear automatically). If the invoice does not appear after refreshing your screen, please reach out to your SHA point of contact.
How do I download or print an invoice? ▼
Locate the invoice in your dashboard, click on “View”, and look for the "Download" or "Print" button at the top. You can save it as a PDF or print a hard copy. Only invoice PDFs submitted via Invoice Center will appear. Invoices submitted to SHA before the Invoice Center will not be displayed.
How can I track an invoice status as a guest?▼
As a guest user, you cannot see the status of an invoice. If you’d like to know the status of an invoice you submitted, please login with the user name and password you created after signing in the Invoice Center. If you did not receive the information or are a new user and would like to be able to track the status of your invoices, please reach out to your SHA point of contact.